Book your session

Once you’ve checked out the pricing info and decided to go ahead, fill out the booking form with your preferred date. I prefer to schedule sessions for midweek, but do have weekend availability (small surcharge for weekends) Late afternoon in the couple of hours before sunset is the ideal time – this ensures we get the very best quality light – soft, warm and vibrant. We can also do very early morning sessions if need be.

Once you’ve booked and we’ve settled on a date, I’ll send a link so you can complete the booking process online. This involves completing a questionnaire (where you tell me all about your pet’s appearance, personality and quirks), signing the session agreement and paying your session fee.

Select the perfect location

I’ll send you my Location Guide when you book which includes many great spots across Cape Town including beaches, parks, forests and urban areas.
Choosing the perfect location plays a huge part in the final look of your photos. I’ll work with you to determine the best possible location suited to your pet!


Get ready for your photo session

When your booking has been confirmed, I’ll send through my Session Preparation Guide which outlines how to prepare yourself and your pet for the big day, helping our session run as smoothly as possible.

We’ll also need to keep an eye on the weather forecasts. The weather on the day of your session is very important, as my style relies on great natural sunlight. The better the weather is on the day (lots of natural sunshine, calm conditions and limited cloud cover) the better your images will turn out.

If the weather proves unsuitable, we’ll simply reschedule the session to another day at no extra charge

Enjoy your photo session

The photo session is an adventure to look forward to!

For very active dogs, we might try and tire them out first, so there might be lots of playing, running, chasing and general fun and games. If your dog is shy or timid, we might sit around and chat while they get used to me.

I will work with your pet to capture their unique character – that cute kink in their tail, soft floppy ears, or big toothsome grin.

Your job during the session? Just be natural, chill out and relax – dogs have the amazing abillity to pick up on human emotions. The more relaxed their beloved master is, the better they respond, especially if you’ve chosen to be in some of the photos too!


Keep an eye out for your sneak peeks

After the session I carefully select and edit the very best images. During this process, my early favourites will be posted as “sneak peeks” on Facebook, often within a couple of days.

Make sure you follow my Madeleine Poolman Creative Imagery Facebook page so you don’t miss these!

Choose your favourites

After the photo session we’ll make a date to meet up at my consult room in Royal Ascot for your Viewing and Ordering Session. This will usually be around a week after your photo session and is an event to look forward to!

The full set of final edited images will be available for viewing for the very first time. You get to sit back and relax while ooh’ing and ahh’ing over your images as you flick through them all at your leisure.

All the gorgeous high quality products I offer will be on display, giving you the opportunity to experience them in person before making your choices


Fall in love with your products!

Depending on what you order, your products will be ready for collection from my Royal Ascot consult room around 4-8 weeks later. I love this moment, as you finally get to see just how amazing your favourite shots look in print! I’ll follow up a few days later by sending you a link to my online feedback form. Finally, keep an eye out for a personalised post about your session on my blog .

Now that you’re part of the Madeleine Poolman Creative Imagery family, you’ll always be kept updated with the latest news, specials and products. You are always welcome to place additional orders at a later stage from your files which are kept safely stored for two years.

More questions? Check out the F.A.Q. or contact me directly.